Our Terms of Trade & Shipping Policy

 

Mikro Coffee Roasters Terms of Trade

At Mikro Coffee Roasters we aim to be as transparent with all our customers online and offline as possible and treat every one of our customers with respect and fairness.

Our current terms of trade in regards to online sales are as follows

  • Mikro Coffee Roasters discounted online subscriptions are fixed at a set discount rate and no further discount coupons or deals can be applied to coffee subscriptions.
  • Mikro Coffee Roasters current loyalty program and the points earned for purchasing coffee and participating in various points earning activities do not currently work or apply to our coffee subscription program due to compatibility of software between our subscription program and our loyalty program.
  • Earned loyalty program points do not currently apply to the Coffee Subscription program and no points are currently automatically accumulated within our subscription program until such compatibility becomes available to us.
  • Earned loyalty points can be turned in to free shipping coupon or discount coupons that can be used for online coffee purchases that are not of a subscription nature.
  • Mikro Coffee Roasters reserve the right to cancel any coffee subscription without any notice. This could be caused by shortages of stock, issues with freight or shipping or any other unforeseen circumstances that may prevent us from being able to fulfil your coffee subscription.
  • We will endeavour to lock in your fixed subscription price at the advertised discount at the time of your sign up and will not change your locked in price without notifying you via email first of any such changes and allowing you time to make a decision whether you are happy to proceed with your coffee subscription or not.

Our Current Shipping And Handling Arrangements for Australian Customers

  • Due to current unreliability of regular Post shipping and prolonged delivery times we have switched to TNT deliveries for most Victorian online coffee purchases & Express Postage for Regional & Interstate Areas within Australia.
  • Any Local Coffee door to door deliveries for Torquay, Geelong Area are delivered Monday To Friday with the Bellarine deliveries being delivered on Wednesday for any orders received prior to Wednesday.
  • If you have an existing coffee subscription with Mikro Coffee Roasters and noticed the increased freight charges, this is due to the switch to faster and more reliable shipping methods that unfortunately cost more.

     

    Maddie Meddings

    Maddie is a surf, travel and lifestyle photographer and filmmaker, based on the weather beaten bluffs of North Cornwall, UK. Maddie’s work embodies the coastal experience, whether that’s taking a glimpse beneath its waters, swimming the seemingly infinite shoreline or, of course, surfing its scabrous seas. With a penchant for all things outdoors, Maddie aims to capture the utilisation of the wildest corners and those that reside there.

    Lucy and Maddie have previously created an award winning film called Yama, that follows Lucy to Ghana to meet up with a pioneering group of female surfers and skateboarders.

    Lucy Small

    Lucy was brought into the spotlight in 2021 when she called out the organisers of a surf contest in Sydney for awarding less than half of the prize money to the women than the men in a video that went viral and made global news headlines. Since then, Lucy has continued to shine a light on issues of gender equality in sport through her campaign Equal Pay for Equal Play.

    Lucy was the first longboarder on the cover of the iconic masthead Tracks in a shot that was the first time two women (surfer and photographer) had teamed up for the cover of Tracks in its 50 year history. Lucy has been a WSL Longboard World Tour competitor and represented Australia in the ISA World Longboard Championships.

    Pacha Luque Light

    Pacha was born in the Ecuadorian Andes to environmental activist parents working with local communities protecting some of the most precious forest ecosystems on the planet. She came across surfing almost by accident at 10 years old - the only way she could afford a new board was by 'dance busking'. Pro-surfer Laura Enever saw her, joined in and gave Pacha her backup board.

    Pacha has since gone on to travel the globe, competing on the World Qualifying Series, learning, connecting and sharing stories of incredible people from many different cultures and backgrounds, seeking a deeper purpose along the way. Pacha has returned to Ecuador in recent years, spending time with family and deepening her connection to her Ecuadorian roots.