Shipping Policy

Mikro Coffee Roasters

At Mikro Coffee Roasters, we know how important it is to have great coffee ready when you need it. That's why we work hard to get your order packed, dispatched and delivered as quickly as possible.

Here's everything you need to know about shipping your Mikro coffee.

Shipping Within Australia

We offer Australia-wide express shipping through Australia Post, so whether you're just around the corner or on the other side of the country, we'll get your coffee on its way to you.

Shipping Costs

• FREE express shipping on orders over $95.

• For orders below $95, shipping costs are calculated at checkout based on your order and delivery location.

All shipping charges will be displayed before you complete your purchase.

Order Processing & Dispatch

Our team packs and dispatches orders five days a week, Monday to Friday, excluding public holidays.

We aim to get your order out as quickly as possible. During busy periods, promotions or public holidays, dispatch may take a little longer.

Once your order has been dispatched, you'll receive a shipping confirmation email so you know your coffee is on its way.

Delivery Timeframes

Most Australian orders arrive within 2–4 business days after dispatch, depending on your location.

Please keep in mind:

• Regional and remote areas may take longer.

• Delivery times are estimates and are not guaranteed.

• Public holidays, extreme weather and courier delays can affect delivery times.

While we do everything we can to ensure your coffee arrives promptly, delivery times are ultimately subject to Australia Post's network.

Tracking Your Order

Once your order has been dispatched, you'll receive a confirmation email with tracking information where available.

You can use this to follow your parcel's journey right to your doorstep.

Incorrect Shipping Details

Please double-check your delivery address before placing your order.

If you've made a mistake, contact us as soon as possible. We'll do our best to update your details before your order is dispatched.

Once an order is with Australia Post, we may not be able to change the delivery address.

Additional shipping charges may apply if an order needs to be returned or resent due to incorrect address details.

Missing, Delayed or Damaged Orders

If your parcel hasn't arrived when expected, or something isn't quite right with your delivery, please get in touch.

If your order arrives damaged, please keep the original packaging and take photos of the damage so we can help resolve the issue as quickly as possible.

We'll work with you and our delivery partners to find a suitable solution in accordance with your rights under Australian Consumer Law.

Coffee Subscriptions

If you're a Mikro coffee subscriber, your orders will be processed according to your selected subscription schedule.

You can manage your upcoming deliveries, change your coffee selection or adjust your subscription through your online account.

Standard shipping conditions apply unless otherwise stated at checkout.

Need a Hand?

We're always happy to help!

Whether you have a question about delivery, need help tracking an order or just want to check something before purchasing, our friendly team is here for you.

Get in touch through our website at www.mikro.coffee.

Thanks for supporting Mikro Coffee Roasters. We appreciate every order and can't wait to get some great coffee into your hands.

Freshly roasted in Torquay. Delivered to your door.